Patient Information
Insurance
Many insurance companies provide coverage for alternative health care under extended health care plans. Ask your employer what coverage they provide.
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Our policy is to provide a receipt when services are paid for, which can then be submitted to your insurance provider. We may be able to assist you in directly billing some insurance claims depending on your insurance provider.
Cancellation Policy
When you are making an appointment with one of us, you are reserving our time so that you can receive treatment. We don’t see anyone else during the reserved time. Often, there are waiting lists to see practitioners during your scheduled time (especially on evenings and weekends). When you don’t give us notice, not only will you miss out on treatment, but so will others on the waiting list who really need that appointment, too. Please be courteous to all of our patients by canceling your appointment in advance.
Our practitioners love what they do. They love helping people, their patients, their friends and family. Our website is optimized for you to manage your appointments; you simply need to click "Book Now" to schedule, change, or cancel your appointments. It's that easy!
We try to be as understanding as we can, but please put yourselves in our shoes. If we are enforcing our cancellation policy (and trust us, we all hate doing it), it’s because we showed up when you didn’t.
Parking
Our office is located at 14 Ritson Road North, Oshawa, Ontario L1G 5P3. Please park in the lot behind the building in one of the designated spaces.