Patient Information
Insurance
Many insurance companies provide coverage for alternative health care under extended health care plans. Ask your employer what coverage they provide.
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We do direct bill for many major insurance companies such as Sunlife, Greenshield, Blue Cross, Canada Life, and Manulife. We also direct bill for many smaller insurance companies under the Telus system. On your initial visit our staff will collect your insurance information and will let you know if we are able to direct bill for your chiropractic or acupuncture visit. If we are unable to direct bill we will provide you with a receipt which you can submit to your insurance company.
Cancellation Policy
When you are making an appointment with one of us, you are reserving our time so that you can receive treatment. We don’t see anyone else during the reserved time. Often, there are waiting lists to see practitioners during your scheduled time (especially on evenings and weekends). When you don’t give us notice, not only will you miss out on treatment, but so will others on the waiting list who really need that appointment, too. Please be courteous to all of our patients by canceling your appointment in advance.
Our practitioners love what they do. They love helping people, their patients, their friends and family. Our website is optimized for you to manage your appointments; you simply need to click "Book Now" to schedule, change, or cancel your appointments. It's that easy!
We try to be as understanding as we can, but please put yourselves in our shoes. If we are enforcing our cancellation policy (and trust us, we all hate doing it), it’s because we showed up when you didn’t.
Parking
Our office is located at 14 Ritson Road North, Oshawa, Ontario L1G 5P3. Please park in the lot behind the building in one of the designated spaces.